ATAdrián Trujillo
CRM & Automation · Workflow Design · Data & BI

AdriánTrujillo

Automation that ships.

Business & Technology graduate who builds end-to-end automations connecting CRMs with WhatsApp, email and internal systems — and turns the output into dashboards that track what matters.

Get in touchDownload CV
Open to relocation · Dubai, UAESpanish (EU) citizen · Eligible for UAE visa sponsorship
About

I’m a Business & Technology graduate (Universitat Autònoma de Barcelona, 2026) specialising in workflow automation and CRM-driven operations.

I build end-to-end automations that connect CRMs with WhatsApp, email and internal systems using Make.com, n8n, webhooks and LLM APIs — then turn the output into Power BI dashboards that track KPIs and conversion.

I bring a strong data-integrity and security mindset from a Technology Risk Assurance role at BDO Spain (ITGC, access management, GDPR, ISO 27001), plus hands-on commercial experience in sales, marketing and client-facing operations. I learn new platforms fast and take end-to-end ownership.

Languages

  • SpanishNative
  • CatalanNative
  • EnglishFluent · C1
  • ItalianBasic
Adrián Trujillo
Barcelona → Dubai
0MAccounting rows analysed at BDO
~0Vehicle transactions managed / month
0Online services launched for a live business
0Businesses taken digital from zero
C1English · plus 2 native languages
The toolkit I build with

Core competencies

01

Automation & CRM

Make.com
n8n
Webhooks & triggers
WhatsApp Business API
CRM operations & data hygiene
Email-marketing integrations
Booking-platform integrations
Microsoft Graph API
GitHub Actions (CI/CD)
02

AI & Analytics

Python (Pandas)
SQL
Power BI
Tableau
Advanced Excel
LLM APIs (Claude, GPT-4)
AI-assisted workflows
KPI & conversion dashboards
03

Data Security & Compliance

IT General Controls (ITGC)
Access & change management
Permissions & data integrity
GDPR
ISO 27001
Where I’ve delivered

Experience

  1. IT Audit & Compliance Analyst (Internship)

    BDO Spain — Technology Risk Assurance

    Jan 2026 – Jun 2026
    • Executed ITGC audits for large enterprise and financial-services clients (incl. LIDL, Grupo Ebro, Honda and banking clients), covering access controls, change management and data integrity aligned with GDPR and ISO 27001.
    • Performed deep-dive analysis on accounting journals of up to 14M rows using SQL, advanced Excel and Power BI; identified exceptions, segregation-of-duties conflicts and anomalous transaction patterns across complex ERP environments.
    • Participated in client walkthroughs and stakeholder meetings; produced structured risk documentation, mapped data flows and identified control gaps for senior leadership.
    ITGCSQLPower BIGDPRISO 27001

  2. Sales & Operations Lead

    Motos Turó, Terrassa

    Nov 2024 – Sep 2025
    • Managed the full lifecycle of second-hand motorcycle trading (~100 units/month): valuation, sourcing, negotiation with private sellers, documentation, financing coordination and after-sales support.
    • Launched and ran the dealership’s official accounts on Wallapop, TikTok and Instagram from scratch; produced organic content that drove a measurable uplift in qualified leads and showroom footfall.
    • Coordinated daily with financing partners, administrative agents and suppliers; improved internal CRM hygiene and pipeline tracking.
    C2B operationsNegotiationCRMSocial media

  3. Web & Digital Operations Manager

    Moments per Mi (Wellness business)

    2023 – Present
    • Built the business website from scratch (35 services online) with online payments and automated PDF gift-voucher generation.
    • Manage all ongoing digital operations (~7 services/day), SEO, content and technical maintenance.
    WebE-commerceAutomationSEO

  4. Marketing & Digital Strategy Lead

    JS Trans S.L. (Transport & Logistics)

    Oct 2023 – Jul 2024
    • Designed and executed a multi-channel digital strategy (corporate LinkedIn + website end-to-end).
    • Co-developed proprietary driver-operations apps that improved traceability and internal communication; coordinated external lead-generation agencies.
    Digital strategyInternal toolingLinkedIn
Things I’ve built end-to-end

Selected projects

2025

WhatsApp & CRM Automation System

Multi-tenant appointment automation

A multi-tenant automation connecting a booking calendar to WhatsApp: sends and tracks appointment reminders and handles confirmations and cancellations through webhooks, with per-client configuration and deduplicated logging. Deployed for a live service business.

Make.comWebhooksSupabaseWhatsApp API
GitHub
2026

Automated Data Pipeline & BI Dashboard

Bachelor’s thesis

A fully automated Python pipeline that scrapes, cleans and consolidates data and pushes it, via GitHub Actions and the Microsoft Graph API, into a continuously updated Power BI dashboard — at zero infrastructure cost. Public repository on GitHub.

PythonPower BIGitHub ActionsMS Graph API
GitHub
Education

Bachelor’s Degree in Business & Technology

Universitat Autònoma de Barcelona (UAB), Spain

2022 – 2026

A hybrid degree merging business management with applied technology — not a traditional business administration programme.

Key coursework

  • Data Analytics & Programming
  • Information Systems
  • Software Development & QA
  • Project Management
  • Agile Methodologies
  • ITIL / ITSM
  • Business Strategy & Operations
Anchored in real experience

Strengths

01

Stakeholder communication

Led client walkthroughs and risk documentation for senior leadership at blue-chip BDO clients; fluent across technical and business audiences in three languages.

02

Teamwork under pressure

Years of competitive basketball built disciplined, high-trust teamwork and delivering when the stakes are high.

03

Ownership & learning agility

Launched digital operations from zero across three businesses and self-taught a modern data and automation stack — end-to-end ownership, fast adaptation to new tools.

04

Negotiation & commercial drive

Closed and managed ~100 vehicle transactions per month with private sellers, from valuation to after-sales.

Let’s talk

adri.truji.pregin@gmail.com

Open to CRM & Automation roles in Dubai and the GCC. The fastest way to reach me is email.

Send an emailDownload CV (PDF)
Call+34 691 769 754LinkedIn/adriantrujillopGitHub/truujjii

Based in Barcelona · Ready to relocate to Dubai, UAE